Privacy Policy

Operator account: your business name, email, phone number and password (never stored in plain text), plus your logo, brand colour and support WhatsApp number if you add them.

Your WiFi equipment: the details needed to connect your equipment to HotspotManager and manage your WiFi codes. We never ask for your equipment passwords.

Payments and payouts: records of Guest payments, your invoices, your service-fee setting, and the bank details you give for withdrawals. Your identity check (KYC), such as your NIN and proof of address, is collected and held by Bachs directly, not by us.

Telegram: the details needed to run your bot and, if you turn them on, send you alerts.

Guests: name, phone number and/or email where given; a PIN (never stored in plain text); wallet balance and transactions; purchases and WiFi codes; and how much data each code has used. Guests who buy on Telegram: their Telegram username.

Partners: name, email, the bank details you give for cash-outs, and your referrals, earnings and cash-outs.

Technical data: basic information such as IP addresses, used to prevent fraud and abuse.

We use cookies to keep you signed in. When someone opens a partner's referral link, we store a cookie for 30 days so the partner gets credit if that person signs up. We don't use advertising cookies.

We also store a cookie for 30 days that remembers how you first found us, for example a search engine or a link someone shared. If you create an account, we save that with it. We count visits to our public pages without recording who the visitor is.

• To run your WiFi shop website, Telegram bot, dashboard, wallet and code delivery.
• To process payments, payouts and partner cash-outs.
• To send invoices, alerts and other messages about your account.
• To tell Guests how much data they have left.
• To detect and prevent fraud and abuse.
• To meet our legal and tax obligations.

We share information only with service providers that help us run HotspotManager, and only what each one needs: our payment partner Bachs (payments, payouts and identity checks), and providers of banking verification, hosting, data storage, messaging and email. They may only use it to provide their service to us. We may also share information where the law requires it.

An Operator can see their own Guests' details and purchases in their dashboard. An Operator never sees another Operator's Guests. We don't sell personal data to anyone.

We protect your data with industry-standard security, including encrypted connections. Passwords and PINs are never stored in plain text. No system is completely secure, but we work hard to keep your data safe.

We keep account, payment and transaction data while your account is active, and afterwards for as long as we need to meet legal, tax and dispute obligations.

Under the Nigeria Data Protection Act 2023, you can ask to see, correct or delete your personal data, subject to records we must keep by law, such as financial history. Guests can also ask the Operator they bought from. Contact us using the details below.

HotspotManager accounts are for people aged 18 and over. We don't knowingly collect data from children.

We may update this policy. If a change materially affects you, we'll tell you by email or in your dashboard.

Questions, or want to use a data right? Email support.hotspotmanager@gmail.com or WhatsApp 0707 838 2461.